FRESHMOBILECA Privacy Notice

FRESHMOBILECA (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website and mobile fleet washing services. This Privacy Policy explains how we collect, use, protect, and disclose personal information in compliance with applicable California and United States federal privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). By using our website or requesting services, you acknowledge and agree to the practices described in this policy.

Personal information includes information that identifies, relates to, or can reasonably be linked to an individual or business entity. This may include names, company or agency names, email addresses, phone numbers, service locations, fleet information, scheduling details, and other information voluntarily provided through quote requests, contact forms, emails, phone communications, or during service coordination. We may also collect limited technical information such as IP address, browser type, and device information to support website functionality, security, and performance. We do not knowingly collect personal information from individuals under the age of eighteen.

When you submit a Request a Quote or otherwise engage with us for services, we may request information necessary to prepare pricing, schedule service, and process billing. This may include contact details, service location information, and billing-related information. Any payment information provided is used solely for transaction processing and account management. If there is an issue related to a quote, order, or service request, we may use this information to contact you directly. FRESHMOBILECA does not sell, rent, or share personal information with third parties for marketing or advertising purposes.

Personal information is used only for legitimate business purposes related to our mobile fleet washing operations. These purposes include responding to inquiries, preparing quotes and proposals, coordinating and performing on-site services, managing customer relationships, maintaining operational and financial records, improving service quality, and complying with applicable legal, regulatory, and contractual obligations.

Personal information may be disclosed only when necessary to trusted service providers or contractors who support our business operations, when required by law or lawful government request, or when necessary to protect the rights, safety, or property of FRESHMOBILECA, our clients, or others. Any third parties authorized to receive information are required to maintain appropriate confidentiality and use the information solely for approved business purposes.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse. While no data transmission or storage system can be guaranteed to be completely secure, we take appropriate measures to safeguard the information entrusted to us and regularly review our security practices.

California residents have the right to request access to the personal information we maintain about them, request correction of inaccurate information, request deletion of personal information subject to legal exceptions, and opt out of the sale or sharing of personal information. We do not sell or share personal information. Individuals may also exercise their privacy rights without discrimination. Requests may be submitted by contacting us directly using the contact information provided on our website, and identity verification will be conducted as required by law.

You may choose to limit or discontinue communications from us at any time. Upon request, you may inquire about the information we have on file, request updates or corrections, request deletion where permitted by law, or raise any concerns regarding how your information is used.

Our website uses cookies and similar technologies to support site functionality, improve user experience, and analyze website usage. Cookies are small data files stored on your device that help us understand how visitors interact with our website and allow us to improve navigation and performance. Cookie data is not used to personally identify individual users. You may manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled. Certain third-party tools or service providers may also use cookies in connection with website analytics or functionality. We do not control these third-party cookies.

Personal information is retained only for as long as reasonably necessary to fulfill business purposes, comply with legal and regulatory requirements, resolve disputes, and enforce agreements. Our website may contain links to third-party websites, and FRESHMOBILECA is not responsible for the privacy practices or content of those external sites.

This Privacy Policy may be updated periodically to reflect changes in laws or business practices. Any updates will be posted on this page with a revised effective date.

For questions or privacy-related requests, please contact FRESHMOBILECA directly.

By using our website or services, you confirm that you have read and understood this Privacy Policy.